Support
Frequently asked questions.
Everything you need to know before you buy — and after.
What is a Virtual Credit Card (VCC)?
A VCC is a prepaid card number issued digitally by a payment provider. It has all the properties of a real credit card — number, CVV, expiry, and billing address — but no physical plastic. It works anywhere Visa or Mastercard is accepted online.
How fast is delivery?
Most VCCs are delivered by email within 5-15 minutes of payment confirmation. Complex bundles or reloadable cards can take up to 30 minutes.
Do your VCCs work internationally?
Yes. Our cards are accepted on any platform that accepts Visa or Mastercard, regardless of your country of residence.
Can I get a refund if a card doesn't work?
Every card comes with a 30-day support window. If the card fails to authorise on the platform it was purchased for, we replace it or refund in full.
Are VCCs legal?
Yes — VCCs are a fully regulated payment product. Every card we issue comes from a licensed payment institution.
Can I reuse a VCC after the balance is spent?
Single-use cards cannot be reloaded. If you need ongoing spend, choose one of our Reloadable VCC products which top up on demand.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, and major cryptocurrencies including Bitcoin, Ethereum, and USDT.
Do you store my card details?
No. All checkout data is tokenised by our payment processor. We never see or store your card number.
Is there a subscription or membership fee?
No. You pay per card. Volume discounts are available for teams and agencies.
Can I get a receipt or invoice?
Yes. Every purchase generates a PDF invoice that you can download from your dashboard, or forward to your accounting team.
Ready when you are
Get your first verified VCC in under 10 minutes.
No accounts to open, no waiting on approvals. Just pick your platform, check out, and start using it.